How DSV chose workwear that works alongside its people every day.

Healthcare

DSV is a Dutch healthcare organization located in the Bollenstreek (the flower bulb region) with around 800 employees. From four inpatient locations in and around Katwijk and Lisse, they provide home care, day activities, and...

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Workwear that works alongside your people

For 800 employees in the Dutch Bollenstreek region

DSV is a Dutch care organisation in the Bollenstreek region with around 800 employees. From four residential care locations in and around Katwijk and Lisse, they provide home care, day activities and residential care to elderly people. Employees visit clients at home and on location every day for housekeeping, nursing and personal care — and the clothing they wear helps shape how DSV comes across to clients and their families.

Heleen Aandewiel, communications advisor at DSV, was involved in the collaboration with Van Moer. DSV chose Van Moer for the full clothing supply for all care and catering staff — a process in which expertise and personal guidance carry as much weight as the clothing itself.

More than a catalogue: a partner who thinks along with you

What DSV noticed straight away was the way Van Moer approached the conversation. Heleen Aandewiel:

“The contact is not only always very enthusiastic and friendly, but also very professional. They think carefully about what we need, but also clearly explain why certain choices may or may not work for us. This way, we always arrive at the best result.”

Heleen Aandewiel, Communications Advisor at DSV

DSV isn’t looking for a supplier that simply delivers what is asked for. With Van Moer, DSV experiences a different approach: a partner who thinks from a practical perspective, before a decision is made.

Van Moer doesn’t stop at the contract

What DSV particularly values is that Van Moer’s involvement doesn’t end when the contract is signed. Heleen Aandewiel:

“What’s great about Van Moer is that the positive contact doesn’t stop once the quote is signed. Even after delivery, Moniek always responds with interest and positivity — by email, on social media, or in other ways. That makes us feel like we’re not just another client, and shows that there is genuine personal involvement.”

Heleen Aandewiel, Communications Advisor at DSV

The account manager at Van Moer is Moniek Majoor-van Rijn, Key Account Manager Healthcare. The collaboration has been running smoothly for several years now — exactly the continuity that a care organisation like DSV needs.

What DSV would say to organisations considering Van Moer

When asked what DSV would say to an organisation considering working with Van Moer, Heleen Aandewiel’s answer is short and clear:

“Go for it!!”

Heleen Aandewiel, Communications Advisor at DSV